Privacy Policy

1. Introduction

Welcome to Commute Snap. We are operated by Workflow Genie LLC, doing business as Code Bliss ("we," "us," or "our"). Commute Snap provides scheduled email alerts with traffic camera images to help you make informed decisions about your commute.

We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your information.

If you have any questions about this Privacy Policy, please contact us at support@workflowgenie.com.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Your name
• Email address
• Password (stored securely using industry-standard hashing)
• Timezone preference

2.2 Alert Preferences

To provide our service, we collect information about your alert configurations:

• Selected traffic cameras you want to monitor
• Days and times for your scheduled alerts
• Alert names and preferences

2.3 Usage Data

We automatically collect certain information when you use our service:

• IP address
• Browser type and version
• Device information
• Pages visited and features used
• Date and time of access

2.4 Camera Snapshots

When we send alert emails, we temporarily store traffic camera snapshots retrieved from the Ohio Department of Transportation (OHGO) API. These images are stored for 7 days and then automatically deleted.

2.5 State Voting Data

If you participate in our state expansion voting feature, we collect:

• Your state preference
• Email address (optional)
• IP address and timestamp

2.6 Cookies and Similar Technologies

We use cookies and similar technologies for:

• Authentication and session management
• Remembering your preferences (timezone, theme)
• Security and fraud prevention

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: Send scheduled traffic camera alerts via email according to your preferences
• Account Management: Authenticate your identity, manage your account, and communicate with you
• Service Improvement: Analyze usage patterns to improve Commute Snap and develop new features
• Customer Support: Respond to your questions, requests, and provide technical assistance
• Expansion Planning: Analyze state voting data to plan geographic expansion
• Security: Detect, prevent, and respond to fraud, abuse, security risks, and technical issues
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Communications: Send service-related notifications, updates, and administrative messages

4. Information Sharing and Third Parties

We work with third-party service providers to operate Commute Snap. We share information only as necessary and require these providers to protect your data.

4.1 Third-Party Services

• Ohio Department of Transportation (OHGO): We retrieve traffic camera images from the public OHGO API. We do not share your personal information with OHGO.
• Cloudflare R2: We use Cloudflare R2 for temporary storage of camera snapshot images. Images are automatically deleted after 7 days.
• Email Service Provider: We use a third-party email service to deliver alert notifications to your email address.
• Cloud Infrastructure: We use cloud hosting services to operate Commute Snap.

4.2 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena), or to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the safety of users or the public

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy:

• Account Information: Retained while your account is active and for a reasonable period thereafter to comply with legal obligations
• Camera Snapshots: Automatically deleted after 7 days through lifecycle policies
• Server Logs: Retained for 60 days for security and debugging purposes
• Deleted Accounts: When you delete your account, we permanently remove your personal information within 30 days, except where retention is required by law

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information at any time by logging into your account settings.

6.2 Account Deletion

You can delete your account at any time through your account settings. This will permanently delete your account and all associated data within 30 days.

6.3 Email Preferences

You can manage your alert preferences or disable alerts entirely through your account settings. You will continue to receive important service-related communications even if you disable alerts.

6.4 California Residents (CCPA Rights)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at support@workflowgenie.com.

6.5 European Union Residents (GDPR Rights)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to our processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, contact us at support@workflowgenie.com.

7. Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

• All data transmission is encrypted using HTTPS/TLS
• Passwords are securely hashed using industry-standard algorithms
• Data is stored on secure cloud infrastructure with access controls
• We regularly review and update our security practices
• Access to personal information is limited to authorized personnel who need it to perform their duties

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide and improve our service:

8.1 Essential Cookies

These cookies are necessary for the service to function and cannot be disabled:

• Authentication cookies to keep you logged in
• Session cookies for security and functionality
• Security cookies for fraud prevention

8.2 Preference Cookies

These cookies remember your preferences:

• Timezone settings
• Display preferences (theme, layout)

8.3 Third-Party Tracking

We do not use third-party analytics or advertising services that track you across websites. We do not share data with advertising networks.

8.4 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of Commute Snap.

9. Children's Privacy

Commute Snap is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@workflowgenie.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Effective Date" at the top of this policy
• Notify you via email if the changes are material
• Post a notice on our website

Your continued use of Commute Snap after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiries as promptly as possible. For data access, deletion, or other privacy-related requests, please include "Privacy Request" in your email subject line.